Received my Orangewood Oliver by FedEx and was very disappointed in the state of the packaging, the box was mostly crushed and had been retaped and the bottom was completely open. I was afraid the guitar had been damaged when I opened it but to my surprise it was in excellent condition in its gig bag. I love the mellow sound of the Oliver, it’s not twangy or sharp but rather has a deep mellow sound. Very happy with the guitar!